Terms of Service

1. Agreement to Terms

By accessing or using Docvision's services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services.

2. Description of Service

Docvision provides an AI-powered document processing service that extracts structured data from PDF documents including invoices, orders, and packing slips. The service is accessible via RESTful API and web dashboard.

3. Account Registration

To use our services, you must:

• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Promptly update any changes to your information
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

4. Acceptable Use

You agree NOT to use our services to:

• Process documents containing illegal content
• Violate any laws or regulations
• Infringe on intellectual property rights
• Transmit malware or harmful code
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our services
• Engage in any form of automated abuse or excessive use
• Process documents without proper authorization

5. API Usage and Limits

API usage is subject to the limits of your subscription plan. You agree to:

• Not exceed your plan's document processing limits
• Implement reasonable rate limiting in your applications
• Not share API keys or circumvent authentication
• Follow our API documentation and best practices

6. Payment and Billing

For paid subscriptions:

• Payment is processed through Stripe
• Subscriptions automatically renew unless cancelled
• Prices are subject to change with 30 days notice
• No refunds for partial months or unused documents
• You are responsible for all applicable taxes

7. Intellectual Property

You retain all rights to the documents you upload. By using our service, you grant us a limited license to process your documents solely for providing our services. We claim no ownership over your content.

Our service, including all software, APIs, and documentation, is protected by intellectual property laws. You may not copy, modify, or reverse engineer any part of our service.

8. Data Processing and Privacy

Your use of our services is also governed by our Privacy Policy. By using Docvision, you consent to our data practices as described in the Privacy Policy.

Data Retention: All uploaded documents, extracted data, and API logs are automatically deleted after 3 months. This retention period allows you to access your processing history while ensuring your sensitive documents don't remain in our systems indefinitely.

You acknowledge that after the 3-month retention period, all document-related data will be permanently deleted and cannot be recovered. It is your responsibility to download any data you wish to retain before this period expires.

9. Service Level and Support

We strive to maintain high availability but do not guarantee uninterrupted service. Support is provided according to your subscription plan via email.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DOCVISION SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

Our total liability shall not exceed the amount paid by you for the services in the twelve months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless Docvision from any claims, damages, or expenses arising from your use of our services, violation of these terms, or infringement of any rights of another party.

12. Termination

We may terminate or suspend your account immediately, without prior notice, for any breach of these Terms. Upon termination, your right to use the service will cease immediately.

You may cancel your subscription at any time through your account dashboard. Cancellation takes effect at the end of the current billing period.

Data After Termination: Upon account termination, your data will remain subject to our standard 3-month retention policy unless you request immediate deletion. You may request immediate deletion of all your data by contacting support before or after termination.

13. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or service announcement. Continued use of the service after changes constitutes acceptance of the new terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Docvision operates, without regard to its conflict of law provisions.

15. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

16. Entire Agreement

These Terms constitute the entire agreement between you and Docvision regarding the use of our services, superseding any prior agreements.